About Me
I'm a mechanical engineer with deep technology experience in startups, specializing in both offensive and defensive cybersecurity for B2B and B2G markets.
With 10+ years of experience as a Customer Success Director, I've built pre-sale and post-sale teams from the ground up, supporting both SaaS and on-premises solutions across USA, Israel, EMEA, and APAC regions.
Education
Bachelor of Science (B.Sc.) in Mechanical Engineering
Tel Aviv University
Graduated: June 4, 2007
Faculty of Engineering Iby and Aladar Fleischman
Certificates & Credentials
B.Sc. Mechanical Engineering Certificate
Tel Aviv University - 2007
FinOps Certified Practitioner
FinOps Foundation
Cybersecurity
Offensive & Defensive
Networking
Layers 2-7 Expert
Entrepreneur
Founded 2 Startups
Global Reach
USA, EMEA, APAC & Israel
Areas of Expertise
AI & Cryptocurrency Expert
Combining cutting-edge AI expertise with deep blockchain knowledge to deliver innovative solutions. I specialize in GenAI security, LLM implementation, and cryptocurrency technologies.
Artificial Intelligence Expertise
GenAI Security
Securing AI models, prompt injection prevention, and AI safety protocols
LLM Implementation
Large Language Model deployment, fine-tuning, and optimization
AI Automation
Intelligent workflow automation and process optimization
SaaS Development
AI-powered SaaS platforms and scalable solutions
AI Agents
Autonomous AI agents and intelligent automation systems
Chatbots
Advanced conversational AI and customer service bots
Cryptocurrency & Blockchain
As a blockchain expert from Crypto Jungle led by Ben Samoha, I bring specialized knowledge in distributed ledger technologies, smart contracts, and decentralized applications.
Professional Experience
Customer Success Director
10+ Years Experience
- Managed enterprise customers worldwide including banks, governments, and agencies
- Built pre-sale and post-sale teams from the ground up for B2B and B2G markets
- Led technical demonstrations, proof-of-concepts, and customer onboarding
- Managed both SaaS and on-premises solution deployments
- Implemented KPI measurement systems to track and improve performance
- Developed customer journey frameworks with clear milestones
- Maintained 0% churn rate while managing over 100 customers
- Achieved over 120% Net Revenue Retention through strategic expansion
Application Security Expert
OX Security
- Provided tailored Application Security Posture Management (ASPM) solutions
- Integrated security across the entire development lifecycle
- Helped customers build winning teams to shift security findings left
- Engaged with DevOps, DevSecOps, CISO, and development teams
- Created comprehensive security ecosystems for development processes
Network Solutions Expert
Orchestra & Qualisystems
- Demonstrated and sold layer 2 solutions for WiFi and Bluetooth device discovery
- Implemented rule-based systems to prevent unauthorized network access
- Supported over 1,000 Cisco partners using the Netformx platform
- Provided technical support for layer 2-3 networking equipment
- Developed network automation solutions for enterprise customers
Startup Founder
Serial Entrepreneur
amigos-online
Location-based Social App
- Pioneering location-based mobile application
- Developed before Facebook check-in existed
SessMe
Anti-Shaming Messenger App
- Innovative messaging with message tracking
- Implemented Graph DB, XMPP, and AWS infrastructure
Scrum Director
Agile Team Leadership
- Managed 50 employees across 3 dedicated scrum teams
- Implemented agile methodologies for efficiency
- Facilitated sprint planning and retrospectives
- Mentored scrum masters and product owners
FinOps Practitioner
Certified by FinOps Foundation
- Built margin analysis tools for financial optimization
- Created sophisticated pricing calculator for customers
- Developed cost-per-asset model with regional variations
- Implemented financial optimization strategies
Key Achievements
100+ Customers
Successfully managed and maintained over 100 customers simultaneously
Security Transformation
Helped organizations shift security left and build winning security teams
Global Reach
Supported enterprise clients and SMBs across USA, Israel, EMEA, and APAC regions